i’m supporting my colleague to solve a problem that she can’t open attachments in GOOD for Enterprise. We are advised to use Smart Office for Good. We’ve installed Smart OFfice 2 for Good on her handset(ASUS zenfone 2: ASUS_Z00AD / Android 5.0) and received Activation Key. But it’s stucked in authencation phase more than 3hrs. If we cancel the process and re-launch smart office, activation key is still requested and the old key was expried.
We have requested key and tried for 3 times but can’t resolve this issue. Could you be able to support this case?