I use Smart Office 2 on OnePlus One Android running Kitkat. I used to print my documents to HP 6500 printer without any problems. I recently replaced my LAN connected printer with HP Pro 6830 printer and since then I am unable to print using Smart Office 2 and I receive “print error” whenever I try to print. I am able to print to this printer from the same Android device using HP Eprint.
- Is the HP 6830 printer supported by Smart Office 2?
- If it is supported, can you advise how to solve the problem?
- If the printer is not supported, do you have any plans to add support for it? If so in what timeframe?