Unable to locate saved file


#1

Darn. I created an important document on my iPad and made sure to save it before switching to another app. However, today I am unable to find it.

Anyone have any ideas?

Frustrated Sean


#2

Sorry to hear you are having problems. If you close Smart Office while viewing a document that is new or has unsaved changes, one of two things should happen when you restart Smart Office: either the document should still be open, or a message should appear informing you of the document with unsaved changes and asking you if you would like to load it. I’m afraid, if neither of those two things happen the changes are lost. We are working hard to make the handling of unsaved changes more reliable, but there are still the odd occasions when it fails. I can only offer our apologies